酒店概况

酒店概况

introduction

IntroductionIntroduction to Macau CTS Hotel Management Ltd.CultureHonorRespond

Hotel Universal is located in the city center and the lake-edge of Li river. It is a member of China of superior international hotels. In 2003, the NamKwong(Group) Company Limited took over the running of the hotel with out standing successs, so that Hotel Universal GuiLin was one of catenation hotels of Macau CTS. Hotel Management(international)LTD. which be subordinate to the NamKwong(Group) Company Limited.

The hotel has standard rooms, business rooms, luxury suite rooms, family rooms, etc. The many conference halls are ideal for holding international & domestic high level conference and banquets. Elegant restaurants of different styles and decours, and various entertainment facilities, all demonstrate the exceptional class of this hotel.

The Hotel Universal GuiLin is a member of the Les clefsd`or Internatioal Union, further to its standard service, it initially offers a personalized service to help its guests to feel convenient, safe, comfortable and harmony. With that special touch to make you feel important and pampered, the Hotel Universal GuiLin will be your first choice to stay in for business and holiday trip.

  • 酒店前台

    前台

  • our services




Incorporated in Macau in 1987,Macau CTS Hotel Management(International) Ltd. Is affiliated with Nam Kwong (Group) Company Limited, the largest Mainland-China-invested enterprise in Macau. With steady developments, the company has expanded significantly over the past two decades, currently managing the Group’s wholly -owned hotels, including Hotel Riviera Macau, Beverly Plaza Hotel Universal Guilin in Guangxi, and Holiday Inn Select Montreal Centreville in Canada. In addition, the Companny owns holdings of  Huaqing Aegean International Hot Spring Resort & Spa in Xi’an besides being entrusted by many proprietors with the management of a number of renowned star-rated hotels in Mainland China. Over the years , the company has been granted more than ten awards of honour ,including “Top 10 Hotels/Restaurant Management Companies in Guangdong, Hong Kong and Macau,” ”Most Promising Hotel Brands in China,” and “Quality Services in the Hospitality Industry in China - Platinum Five -Star Hotels.” Through strict and pioneering management styles , the company has nurtured a bunch of highly talented hotel management professionals, boosting a core management team and loyal employees with passion for their work.Hotel managed by the Company have , on numerous occasions, catered, hosted receptions for national leaders, officials , and distinguished guests from circles of business, culture ,professional sports and other industries. Recognized by many for the high caliber of its services and its core competitiveness in the hospitality industry. The Company has always been the flagship among hotels with similar star-ratings , and has built a strong brand image for Mainland -China -invested hotels in Macau.

  Building upon the culture and tradition of Nam Kwong (Group) Company Limited ,Macau CTS Hotel Management (International) Ltd. Upholds the management philosophy :”Management in good faith for common development” and service creed:” Customer Satisfaction, Owner Satisfaction,Employee Satisfaction.” We are committed to providing all -round services covering hotel design and construction planning, overall operations and management ,hotel consultancy , personnel training, and brand outreach. Our expert team, well-versed in current conditions and market requirements for the hotel industry both at home and abroad , implants excellent practical experiences in the establishment and operations of hotels , resulting in assurance and guarantee for project construction and owners’ investments.

   Faced with current and future opportunities and challenges , Macau CTS Hotel Management (International) Ltd. Seeks innovation and reformation in hotel operation and management, We are dedicated to sincere partnership and collaboration with others , targeting for developments in the hotel management industry. 



  • Company tenet

    Quality is the life of enterprise development, only the pursuit of perseverance, in order to create a perfect product to meet market demand. To be responsible for each of our products, responsible for each of our customers.


at Universel Hotel, we advocate responsible business. Our mission is to improve people's quality of life, help people to do more, feel more comfortable, live longer.

in order to achieve this mission and driven by our values, we have improved the business model, the pursuit of sustainable development strategy to promote the performance, and stressed the importance of innovation and expansion.

our values - open and transparent, respect for others, honest and honest,  customer centric business as a responsible way for us to lay the foundation.